In this article, Outsmarting Outsourcers, tha author details how a former EDS outsourcer went to work for the company EDS was providing services for. Course having been inside EDS he knows how to negotiate a good contract with them.
Basing payment on performance isn't a bad idea. But having worked for KPMG, I can see both sides of the argument. A lot of outsourcers make bids based on the information the client provides and then get into the company and realize the project is bigger/more complex than anticipated. Caveat Emptor all 'round.
Posted by Diana at July 10, 2003 07:46 AM