Citibank fraud

Given that fact that outsourcing overseas is a politically charged topic, I expect that this will see quite a bit of attention in the media. People are looking for an excuse to throw stones at the practice of FS outsourcing operations overseas; I am of the opinion that fraud can happen anywhere at any time: across the street or across the ocean. My question is how the details of this got leaked to the press; usually there would be a concerted effort to keep the details hush-hush.